1. Data controller
The data controller is TEC Installations, 23 Rue Jean-Jacques Rousseau, 75001 Paris. For questions about personal data, email contact@tecinstallations.fr or call 07 81 85 08 99.
2. Data we may collect
Depending on your request, we may collect contact details and information required to assess a project or intervention:
- name, phone number, email address and intervention address;
- message content, photographs, measurements and technical information you send us;
- information related to quotations, interventions, invoices or client follow-up;
- browsing data and technical information collected by measurement or advertising tools, when active.
3. Purposes and legal bases
We use data to answer requests, prepare quotations, organise interventions, provide client follow-up and meet administrative and accounting obligations. Depending on the situation, processing is based on pre-contractual or contractual measures, legal obligations, legitimate interests or consent where required.
4. Advertising and measurement
The website uses Google Ads tag AW-10787930007 to measure campaign effectiveness and better understand received enquiries. Google may process technical data, such as device, browsing or ad-interaction information, under its own privacy rules. Where required by law, the relevant tracking technologies are subject to your consent choice.
5. Data recipients
Data is available only to authorised TEC Installations staff and, where necessary, to technical or accounting providers, partners involved in your request and digital tool providers. We do not sell personal data.
6. Retention period
Prospect enquiries are kept for the time needed to process them and, in principle, up to three years after the last contact. Accounting and invoicing documents are retained for the periods required by applicable regulations. Cookie and measurement data is retained in accordance with the relevant tools and consent choice.
7. Your rights
You may request access, correction, deletion, restriction or objection to data processing, as well as portability where applicable. You may also withdraw consent at any time for processing based on it. To exercise your rights, contact contact@tecinstallations.fr. If you believe your rights are not being respected, you may lodge a complaint with the CNIL.
8. Policy updates
This policy may be updated to reflect legal, technical or organisational changes. The last update date appears at the top of this page.